The dealership has been wonderful in trying to duplicate/understand the issue I'm having. Ladd especially is a pleasure to work with! Janine West 8-11-10 All of their Service and Parts personnel are eager to assist your needs in any way they can. Joseph Minier 6-30-10 I enjoy the way they treat me regarding all service work. Jeffrey Erdly 6-24-10 They repaired my vehicle right the first time and did so on time. Very courteous and professional. Jeffrey Leitzel 5-6-10 Ladd does an excellent job! Mary Anderson 4-19-10 The personnel are like family and always do right by anybody that comes to the Independence Chevy and Cadillac dealership. Margaret Devine 2-8-10 You can be proud of this group. They are all professionals. They go above and beyond. When I asked they even washed my truck for me for free! (Levon Cleaver) 12-17-09 I was in for a recall and it took only 10 minutes without an appointment. (Terry Seiple) 12-15-09 The best Service Department in the18621 area. Independence Chevy is #1. (Leo Pall) 11-5-09 Everything was to my satisfaction. (Joseph Cortese) 11-4-09 Ladd is always willing to take the time and explain the simplest things to make you feel more confident in the work and service you are getting on your vehicle. He always has a smile on his face and greets you as he was meeting you for the first time and always knows your name. This is what customer service is all about and as long as you have Ladd in your Service Department I will continue to come to you business for service. He is always willing to answers questions even when is not at work and is willing to take a minute to list to your problem when he is on his own time. He is a dedicated employee of your company, and he deserves all the recognition he gets. He makes a difference in your service department. (Michael John) 11-25-09 Very happy, did their best to rectify my problem and were very professional and courteous. (Newton Johnson) 10-29-09 Best dealership that I have been involved with in a long time. Roger Minner 7-31-09 Great Service! (Mark Macejko) 7-20-09 Excellent experience! (Joann Smith) 7-23-09 Very friendly, nice and pleasant staff. (Dennis Dowd) 7-21-09 Everyone was so nice to us! We had a wonderful service visit! Excellent! (Danny Kashner) 6-30-09 | 
